You can book online through our website by selecting your route, travel date, and preferred bus. Alternatively, visit any of our booking stations nationwide. We accept M-Pesa, Visa cards, and cash payments.

We accept M-Pesa (recommended for online bookings), Visa cards, and cash at our physical booking stations. M-Pesa offers the fastest and most convenient payment option.

After selecting your booking, choose M-Pesa as payment. You'll receive an STK push notification on your phone. Enter your M-Pesa PIN to confirm payment. Your ticket will be sent via SMS and email.

Yes, you can modify or cancel your booking. Please contact us at least 24 hours before departure for a full refund or complimentary rescheduling. Cancellations within 24 hours may incur a small fee.

After booking, you'll receive a confirmation email with your ticket. You can also print your ticket from our website using your booking reference. Visit the Print Ticket page and enter your ticket number and mobile number.

Our buses are equipped with free WiFi, air conditioning, power outlets for charging devices, reclining seats, DVD players, and flat-screen TVs. Our sleeping coaches offer the most luxurious travel experience in East Africa.

Each passenger is allowed one large suitcase (up to 23kg) and one carry-on bag for free. Additional luggage can be checked for a small fee. Please ensure your luggage is properly labeled with your name and contact information.

We recommend arriving at the bus station at least 30 minutes before your scheduled departure time. This gives you enough time to complete check-in, verify your ticket, and board comfortably.