Questions About Privacy?

We're committed to protecting your data. Contact us for any concerns.

Last updated: May 13, 2026

At Tahmeed Booking Online, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

• Personal Information: Name, email address, phone number, and identification details.
• Payment Information: M-Pesa number, card details (processed securely via third-party providers).
• Booking Details: Travel dates, routes, seat selections, and preferences.
• Device Information: IP address, browser type, and usage patterns for website analytics.

How We Use Your Information

• To process and manage your bookings.
• To send booking confirmations, reminders, and updates via SMS and email.
• To process payments securely.
• To improve our services and customer experience.
• To respond to your inquiries and support requests.

Information Sharing

• We do not sell your personal information to third parties.
• We may share information with bus operators to fulfill your bookings.
• We may disclose information when required by law or to protect our rights.
• Third-party payment processors handle payment data securely.

Cookies & Tracking

• We use cookies to enhance your browsing experience.
• Cookies help us remember your preferences and improve our services.
• You can disable cookies through your browser settings, but some features may not work properly.

Data Security

• We implement industry-standard security measures to protect your data.
• Payment transactions are encrypted using SSL technology.
• Access to personal information is restricted to authorized personnel only.
• Regular security audits are conducted to ensure data protection.

Your Rights

• You have the right to access, update, or delete your personal information.
• You may opt out of marketing communications at any time.
• Contact us to exercise your rights or for any privacy-related concerns.

Your Privacy Matters

Privacy Policy

How we collect, use, and protect your personal information